Click the "Join Membership" button on the homepage of the official website to enter the membership registration page. You can choose to register with your email address. Fill in relevant information as prompted on the page, such as username, password, verification code, etc. After reading and agreeing to the user agreement and privacy policy, click "Submit" to complete the registration.

The product guarantee service mainly covers performance failures caused by defects in product raw materials or manufacturing processes. For example, motherboard failures in electronic products and damage to key components in mechanical products. However, it does not include damage caused by accidents, improper use (such as using the product in an environment that does not meet the requirements, overuse, misuse, etc.), natural wear and tear, unauthorized repair or modification, etc. If you have any questions about whether a product failure is covered by the guarantee, you can contact our customer service staff, provide a detailed description of the situation, and we will assist you in judging and handling it.

Most of our products come with a [X] - year limited warranty service from the date of purchase. The specific warranty period may vary depending on the product series and model. You can check the corresponding warranty information on the product packaging or product details page. During the warranty period, if the product has a quality problem and meets the warranty conditions, we will provide you with free repair or replacement services. The warranty conditions include, but are not limited to, malfunctions occurring under normal use, and exclude damage caused by human - made factors, unauthorized disassembly or modification, etc.
 

Currently, we cooperate with [Name of the Cooperative Financial Institution] to provide installment payment services. When choosing the payment method on the checkout page, you can check if there is an installment payment option. If you meet the installment payment conditions of the cooperative financial institution, you can apply and operate as prompted. The number of installment periods and handling fees may vary among different financial institutions. Specific information will be displayed for your reference during the application process. Please note that the approval result of the installment payment application depends on the review of the financial institution. If you have any questions, you can contact our customer service or the customer service of the relevant financial institution for consultation.
 

First, log in to your account on the homepage of our official website. Then, click to enter the specific product page to view detailed product information, including product specifications and introductions. After confirming the purchase, click the "Add to Cart" button. You can either continue shopping or directly enter the shopping cart page. In the shopping cart, check the product information, quantity, and price, and then click "Checkout". Fill in the shipping address, contact information, and select the payment method as prompted. We support various payment methods, such as credit card payment. After completing the payment, you will receive an order confirmation message. At the same time, we will notify you of the order processing progress by phone, and you can also check the order status in "My Account".

The prices of our repair services depend on the product type, fault type, and the components to be replaced.
For products within the warranty period and meeting the warranty conditions (except for cases of human - caused damage), we will provide free repair services. For products beyond the warranty period or with human - caused damage, we will provide you with a detailed repair quotation after inspection.

Under normal circumstances, we will review and process post - sales applications within 1 - 3 working days after receiving them.
For simple issues, such as product inquiries or minor fault troubleshooting, we may communicate the solutions with you via phone on the same day. For products that need further inspection or repair, we will inform you of the specific processing progress, estimated completion time, and relevant matters regarding repair service prices after the review is passed.